What you need to know about the WannaCry Ransomware [symantec]

Can I recover the encrypted files or should I pay the ransom?

Decryption of encrypted files is not possible at present. If you have backup copies of affected files, you may be able to restore them. Symantec does not recommend paying the ransom.

In some cases, files may be recovered without backups. Files saved on the Desktop, My Documents, or on a removable drive are encrypted and their original copies are wiped. These are not recoverable. Files stored elsewhere on a computer are encrypted and their original copies are simply deleted. This means they could be recovered using an undelete tool.

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